RELIABLE PR
The Journal

Field notes, page 2

57 posts on PR, brand, social, paid, and growth.

Posts

A laptop on a desk showing an analytics dashboard with charts
Paid Advertising ·Analytics

Google Ads Reported 444 Conversions. None of Them Were Signups.

A software client's Google Ads program closed at $470.83, 2,726 clicks and 444 conversions. Every conversion was a YouTube channel subscription. Here's how the conversion column decides what a campaign chases, and how to report a real result that isn't the result you needed.

A creator filming with a smartphone mounted in a ring light
Influencer Marketing ·UGC

Ten Creator Slots Produced One Post

Matching with creators is the easy part. We audited a live campaign and found the failures are all downstream: shipping, approval, payment, disclosure, and a status label that means something other than what it says.

A person reviewing printed business charts and graphs at a desk
Analytics ·Marketing ROI

The Dashboard Said One Lead. There Was No Lead.

A counter read one. The record surface read zero. The download produced no file, three times, on three different days. Here is what we have learned about marketing numbers that restate themselves, and the six rules we now report by.

A group of professionals working with laptops in a conference room
B2B Marketing ·Paid Advertising

Our Warmest Audience Was Our Most Expensive One

We ran the same LinkedIn ad against a 59,000-person customer list and against cold attribute targeting. The warm list cost six and a half times more per click and produced nothing. Here are both sets of numbers.

Lines of website code displayed on a monitor
SEO Strategy ·Web Development

Your Sitemap Might Be Publishing Pages You Have Never Seen

One photography studio's own sitemap listed 2,124 online casino pages, all returning 200 inside their template, all set to index. Here is how to read the two files that tell search engines what your site is, and what we keep finding in them.

A laptop screen showing a website analytics dashboard
SEO Strategy ·Analytics

We Published 16 Blog Posts and Got Two Clicks

Our own journal earned two clicks in three months. It was not a content problem or a speed problem. Google had never fetched most of the posts. Here is the diagnosis, in full, with our own numbers.

A man in a suit making a phone call in an office
Web Development ·Conversion

The Contact Button That Dials Nothing

We have crawled a few hundred small business websites this year. The most common revenue-costing defect is not SEO or design. It is that the phone link, the email link, or the form quietly does not work.

An advisor reviewing documents with a client across a desk
Financial Advisors ·Compliance

Financial Advisor Marketing That Does Not Trip the Marketing Rule

Half of investors with $5M or more found their advisor with no referral involved. Here is how to be findable, and what the SEC Marketing Rule actually requires when you are.

A busy restaurant dining room with tables set for service
Restaurants ·Local SEO

Your Restaurant's Reviews Expire

Three quarters of diners now weight reviews from the last three months. A wall of five stars from 2023 is not an asset, it is a countdown.

A person typing an email on a laptop at a bright desk
Cold Email ·Lead Generation

Why Cold Email That Gets Opened Still Gets Ignored

Our open rate was healthy and our reply rate was zero. Here is what we found when we audited our own outreach, including the personalization trick that quietly insults people.

A laptop screen showing an email inbox at a desk
Email Marketing ·Deliverability

The DNS Work Nobody Does Before a Big Email Send

Three DNS records decide whether your campaign reaches the inbox or disappears silently. Plus why your open rate and click rate are probably lying to you.

A phone showing a social media feed next to a laptop with analytics
Paid Advertising ·Meta Ads

Your Meta Ads Have a Cheap CPC and No Customers. Here Is Why.

Ninety percent of one client's launch budget went to a placement nobody chose. The clicks were cheap, and three quarters of them never reached the website.

Ready to talk?

Want this kind of thinking
working for you?

Book free 15-min call →